About GigitekAI
Transforming enterprises through cloud infrastructure, AI innovation, and intelligent automation
Our Mission
To provide small and mid-sized businesses with elite-level cloud, AI, and managed IT support — the same high-quality service usually reserved for large enterprises. We are committed to being a true partner, not just another vendor.
As a family-owned company, we understand the real challenges business owners face every day — tight budgets, limited resources, and the need for technology that actually works. That's why we treat every client like family. We listen closely, communicate honestly, and deliver solutions with integrity and heart. For us, success isn't just about completing a project — it's about helping our clients thrive.
Our Vision
We envision a future where AI-powered agents function as full employees, handling complex tasks with precision and intelligence. Where cloud infrastructure enables unlimited scalability, and where automation eliminates repetitive work.
Led by Harry Henry Santiago, GigitekAI continues to grow while staying true to our roots: delivering exceptional technology solutions with honesty, hard work, and genuine care.
Our Story
GigitekAI is a veteran and family-owned business founded by Harry Henry and Brenda Henry. With over 45 years of combined experience in technology and enterprise solutions, we bring deep expertise and a personal commitment to every client we serve.
Harry, a veteran with a strong technical background, and Brenda, with her extensive operational experience, built GigitekAI from the ground up. Our journey began with a simple but powerful belief: every business, no matter its size, deserves reliable, high-quality technology support. From the very beginning, integrity has been our cornerstone — the foundation of how we operate, how we treat our clients, and how we build long-term relationships based on trust and honesty.
Today, we specialize in AI implementation and cloud modernization, helping small and mid-sized businesses harness the power of advanced technology to streamline operations, strengthen security, and drive meaningful growth. Whether it's migrating legacy systems to the cloud, implementing intelligent automation, or providing responsive managed IT support, we approach every project with the same dedication, care, and attention to detail that a family business demands.
Founders
Harry Henry and Brenda Henry bring over 40 years of combined industry experience to GigitekAI. With deep expertise in enterprise IT, cloud infrastructure, and business operations, they founded GigitekAI with a clear mission: build an AI-first MSP where intelligent agents function as full employees — replacing manual workflows with automation and intelligence.
Harry has 20+ years designing, securing, and modernizing enterprise messaging environments for global organizations. His core focus areas include Exchange Online, email security (Proofpoint, SPF/DKIM/DMARC), multi-tenant Azure AD administration, hybrid migrations, and PowerShell/Graph API automation. He has supported environments ranging from 100,000+ user global deployments to mid-size businesses transitioning to the cloud. Career highlights include serving as a Sr. Microsoft Escalation Engineer at Microsoft (Premier Support), a Global Messaging Consultant at HCL America supporting 100k+ users across multiple continents, and currently as Senior Consultant (Senior M365 Engineer) at large global consulting firm.
Born in Manatí, Puerto Rico, and raised in New Brunswick, NJ, Harry served in the U.S. Army as a Legal Specialist (MOS 71D) from 1993 to 1997 before transitioning into IT in the late 1990s. Harry holds 10 Proofpoint certifications (TRAP, TAP, PPS series) and MCSA + Messaging, and is actively integrating Agentic AI frameworks into enterprise IT workflows.
Together, Harry and Brenda have built GigitekAI into a trusted partner for businesses seeking enterprise-grade cloud, AI, and managed IT solutions.
Harry Henry & Brenda Henry
Founders & CEOs
U.S. Army Veteran
📍 Tampa, Florida
Our Vendor Ecosystem
We partner with industry-leading vendors to deliver best-in-class solutions
Frameworks & Standards
NIST Cybersecurity
Our security practices align with the NIST Cybersecurity Framework for identify, protect, detect, respond, and recover.
Zero Trust Architecture
We implement Zero Trust principles across all client environments — never trust, always verify, least privilege access.
ITIL Best Practices
Our service delivery follows ITIL frameworks for incident management, change management, and continuous improvement.
Our Core Values
Innovation First
We embrace cutting-edge technologies and continuously explore new ways to solve complex business challenges through AI and automation.
Reliability
Your technology is critical to your business. We deliver enterprise-grade reliability with 99.9% uptime SLAs and 24/7 support.
Partnership
We're invested in your success. Our team works as an extension of yours, aligned with your goals and committed to your growth.
Client Base
Team Model
Uptime SLA
Years Experience
Ready to Transform Your Technology?
Let's discuss how GigitekAI can help your organization modernize, automate, and scale.
Get in Touch