Privacy Policy
Last updated: April 2026
1. Introduction
GigitekAI LLC ("Company," "we," "us," or "our") operates the website gigitekai.com (the "Website") and provides cloud infrastructure, AI implementation, managed IT services, and related solutions (collectively, the "Services"). We are committed to protecting your privacy and ensuring you have a positive experience on our Website and when using our Services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our Services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website or Services.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Complete contact forms on our Website
- Request a consultation or assessment
- Subscribe to our newsletter or mailing list
- Use our Services or interact with our support team
- Provide feedback or participate in surveys
This information may include:
- Name, email address, phone number, company name
- Job title, industry, company size
- Details about your business needs and challenges
- Any other information you choose to provide
2.2 Information Collected Automatically
When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and geolocation data
- Browser type, operating system, and device type
- Pages visited, time spent on each page, and referral source
- Clickstream data and interaction patterns
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from:
- Business partners and vendors
- Public databases and data providers
- Social media platforms (if you connect your account)
- Third-party analytics providers
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our Services
- Responding to your inquiries and requests
- Sending marketing communications and promotional materials
- Analyzing Website usage and performance
- Personalizing your experience
- Complying with legal obligations
- Detecting and preventing fraud or security issues
- Conducting research and analytics
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share information with third-party vendors who assist in operating our Website and providing Services (e.g., cloud hosting, email services, analytics).
- Business Partners: With your consent, we may share information with partners who offer complementary services.
- Legal Requirements: We may disclose information if required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Aggregate Data: We may share anonymized, aggregated data for marketing and research purposes.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure data storage and access controls
- Regular security audits and penetration testing
- Employee training on data protection
- Incident response procedures
However, no security system is completely impenetrable. We cannot guarantee absolute security of your information.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal obligations).
- Opt-Out: Opt out of marketing communications or data processing.
- Data Portability: Request a copy of your information in a portable format.
To exercise any of these rights, please contact us at privacy@gigitekai.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze Website usage. You can control cookie preferences through your browser settings. Some cookies are essential for Website functionality, while others are used for analytics and marketing.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any information.
9. Children's Privacy
Our Services are not intended for children under 13 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information promptly.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our Services, you consent to such transfers.
11. Policy Updates
We may update this Privacy Policy periodically. Changes will be effective immediately upon posting to the Website. Your continued use of our Services constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: