Question 1

What is GigitekAI?

Accepted Answer

GigitekAI is an AI-first Managed Services Provider specializing in Microsoft 365 architecture, AI workflow automation, LLM integration, cybersecurity, and helpdesk services for SMBs.

Question 2

What services does GigitekAI offer?

Accepted Answer

GigitekAI offers Cloud Infrastructure, AI & Machine Learning, Managed IT Services, Cybersecurity, Microsoft 365 Architecture, and Data Analytics solutions.

Question 3

What is the SLA uptime guarantee?

Accepted Answer

GigitekAI guarantees 99.9% uptime SLA with 24/7 AI-powered support.

Question 4

How long does it take to deploy AI agents?

Accepted Answer

GigitekAI can provision clients across 8+ systems in approximately 3.4 seconds using our multi-system agentic AI orchestrator.

Question 5

What compliance standards does GigitekAI follow?

Accepted Answer

GigitekAI operates with compliance-ready infrastructure supporting HIPAA, SOC 2, PCI-DSS, and CMMC standards, following ITIL, NIST, and Zero Trust frameworks.

Question 6

What areas does GigitekAI serve?

Accepted Answer

GigitekAI delivers enterprise-grade cloud infrastructure and AI solutions to 50+ clients across North America and Canada.